Position Details
Employer: Follett Higher Education
Department: Campus Bookstore
Position Supervisor: Lindsey Shaffer
Phone: 540-857-7369
Email: 1102mgr@follett.com
Rate of Pay: $12.41/hour
Semester(s) of Assignment: Fall 2024 (8/26/24 – 12/20/24) and Spring 2025 (1/13/25 – 5/8/25)
General Qualifications:
- Good verbal communication skills
- Ability to multitask
- A personable and positive attitude
- Good customer service skills
Preferred Skills, if any: Retail or sales experience
Work Schedule Range
Friday: 8:30 AM – 1 PM
Saturday: N/A
Sunday: N/A
Monday: 8:30 AM – 5 PM
Tuesday: 8:30 AM – 5 PM
Wednesday: 8:30 AM – 5 PM
Thursday: 8:30 AM – 5 PM
Other Schedule Information:
Hours listed are bookstore open hours, schedule would be during those hours.
Physical Location: Craig Hall
Purpose or Role of the Position within the Organization:
To provide assistance to customers of the on- campus bookstore
Duties/Responsibilities of the position and how they relate to the purpose or role
The Team Member will focus on providing exceptional customer service – greeting customers, assisting customers with store inquiries, answering the phone and/or directing callers, and ringing up purchases
using the POS system. They will be required to use safe money-handling procedures and secure transaction practices. They will assist with new team member training. They will ensure that the sales floor is fully stocked and that items are priced properly.
Will the employee have access to sensitive information: Yes
Does the position require a specific program of study: No
Physical/Cognitive Requirements of Assignment
E = Essential; M = Marginal; N/A = Not Applicable
Physical Requirements
| Lifting: E | Light Lifting: E | Moderate Lifting: M |
| Heavy Lifting: N/A | Pushing/Pulling: E | Reaching: E |
| Walking: E | Repetitive Motion: E | Bending: E |
| Climbing: N/A |
Mental/Sensory Demands
| Memory: E | Reasoning: E | Reading: E |
| Analyzing: E | Hearing: E | Logic: E |
| Verbal Communication: E | Written Communication: E |
Emotional Demands
| Fast Pace: M | Average Pace: E | Multiple Priorities: M |
| Intense Customer Interaction: E | Multiple Stimuli: M | Frequent Change: M |
Performance Evaluations will be conducted shortly before the end of the job assignment.
To Apply
To apply for this position, click the button below. Take note of the Supervisor Name and Supervisor Email, you will need those for the application.
Information and Resources
- Financial Aid Home
- Apply for Financial Aid
- What to Know About Your Aid Award
- Types of Aid
- Summer Financial Aid
- Career Training/Non-Credit Financial Assistance
- Satisfactory Academic Progress
- Using Financial Aid in the Bookstore
- Financial Aid Forms
- Cost of Attendance
- Special & Unusual Circumstances
- Net Price Calculator
- Policies & Conditions
- Student Consumer Information
Contact Us
finaid@virginiawestern.edu
Chapman Hall C106
855-874-6690
Fax: 540-857-6208
Mailing address:
3094 Colonial Ave. SW
Roanoke, VA 24015
Walk-in Hours
Mon-Thurs: 8:00 AM-5:30 PM
Fri: 8:00 AM-5:00 PM
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