Position Details
Employer: Virginia Western Community College, 3094 Colonial Ave SW, Roanoke, VA.
Department: Financial and Administrative Services
Position Supervisor: Jenni Underwood
Phone: 540-857-6801
Email: jrunderwood@virginiawestern.edu
Rate of Pay: $13/hour
Semester(s) of Assignment: Fall 2025 (8/25/25 – 12/18/25) and Spring 2026 (1/20/26 – 5/14/26)
General Qualifications:
- Demonstrated customer service skills
- Ability to multitask
- Have a personable and positive attitude
- Good verbal communication skills
Preferred (not required) Skills:
- Experience in an office setting
- Experience with data entry
- Experience in accounting/finance
Work Schedule Range
Note: Regardless of work schedule below, students may never work during their scheduled classtimes.
Friday: 8 AM – 5 PM
Saturday: N/A
Sunday: N/A
Monday: 8 AM – 5 PM
Tuesday: 8 AM – 5 PM
Wednesday: 8 AM – 5 PM
Thursday: 8 AM – 5 PM
Physical Location: Fishburn Hall, Room 212
Purpose or Role of the Position within the Organization:
To assist the Student Accounts Manager with day-to-day duties related to student questions, student payments and data entry/record keeping.
Duties/Responsibilities of the position and how they relate to the purpose or role:
- Assist the Cashier by answering student inquiries and taking payments (over the phone and in-person)
- Pick up and deliver mail to the Mail Room
- Answer Blackboard tickets (student questions) as they come in
- Enter data into various systems
- Provide miscellaneous support such as folding/stuffing/mailing letters, answering the phone, filing, etc.
Will the employee have access to sensitive information: Yes
Does the position require a specific program of study: No
Physical/Cognitive Requirements of Assignment
E = Essential; M = Marginal; N/A = Not Applicable
Physical Requirements
| Lifting: M | Light Lifting: M | Moderate Lifting: N/A |
| Heavy Lifting: N/A | Pushing/Pulling: N/A | Reaching: M |
| Walking: M | Repetitive Motion: M | Bending: M |
| Climbing: M |
Mental/Sensory Demands
| Memory: E | Reasoning: E | Reading: E |
| Analyzing: E | Hearing: E | Logic: E |
| Verbal Communication: E | Written Communication: E |
Emotional Demands
| Fast Pace: M | Average Pace: E | Multiple Priorities: E |
| Intense Customer Interaction: E | Multiple Stimuli: M | Frequent Change: E |
Performance Evaluations will be conducted shortly before the end of the job assignment.
To Apply
To apply for this position, click the button below. Take note of the Supervisor Name and Supervisor Email, you will need those for the application.
Information and Resources
- Financial Aid Home
- Apply for Financial Aid
- Secure Document Uploads
- What to Know About Your Aid Award
- Types of Aid
- Summer Financial Aid
- Career Training/Non-Credit Financial Assistance
- Satisfactory Academic Progress
- Using Financial Aid in the Bookstore
- Financial Aid Forms
- Cost of Attendance
- Special & Unusual Circumstances
- Net Price Calculator
- Policies & Conditions
- Student Consumer Information
Contact Us
finaid@virginiawestern.edu
Chapman Hall C106
855-874-6690
Fax: 540-857-6208
Mailing address:
3094 Colonial Ave. SW
Roanoke, VA 24015
Walk-in Hours
Mon-Thurs: 8:00 AM-5:30 PM
Fri: 8:00 AM-5:00 PM
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