For instructions or questions regarding mail including postal rates, mail-piece design or mail preparation, contact Amy Maiolo via phone at 857-7368 or email ( amaiolo@virginiawestern.edu ) between 8:00 AM and 5:00 PM. All outgoing and inter-office mail delivery and pick up occurs daily at the division office mailboxes according to a predetermined schedule. Outgoing mail received after 2:30 PM will be metered the following day. Only school related mail with a VWCC return address will be metered. Personal mail will not be metered, however, mail containing the correct postage can be dropped off for delivery to the USPS. Bulk mail and other mass mailings should be prepared and delivered to the mail room a minimum of 48 hours in advance of the anticipated post date. Bulk mailings must be properly prepared by the division offices according to USPS standards prior to processing by the VWCC mail service. Improperly following these procedures will result in delays.

Shipping & Receiving

The state contract package carrier is UPS. (Fed Ex and DHL are not approved and will be charged to your division.) Only packages that are official VWCC business should be sent from or delivered to campus. When shipping packages, place items in a sturdy box or envelope and deliver to the division office. Do not use staples on your outgoing items. All packages must have a complete and legible shipping address and a VWCC return address. No special addressing labels are needed but these items MUST be addressed to a location with a physical address. In order to receive packages, they must be properly addressed with your name, your division’s name, and your building’s correct delivery address. Each building uses a different street number so it is important to notify all companies of your correct physical address. Improperly addressed packages cannot be delivered and will be returned to the sender according to the shipping carrier’s policy.

Address packages as follows:

Virginia Western Community College
Attn: (Name of the person ordering the goods.)
Building Name, Department, Room Number
Specific street # on Colonial Ave.
Roanoke, Virginia 24015 

The following is an example of a complete shipping address:

Virginia Western Community College
Attn: John Smith
Anderson Hall, Health Professions, Room A118 
3097 Colonial Avenue, SW (**see list)
Roanoke, Virginia 24015 

eVA Orders and Shipping

Orders placed on eVA should request UPS shipping and include correct PHYSICAL address for delivery. If competitive bid process determines vender and the vendor determines the shipper please notify the vendor and shipper of proper shipping label information after vendor is known. Deliveries improperly addressed cannot be delivered and may be returned.

Sending mail and packages to Off-Campus Sites

All mail and packages to the Greenfield Center or the Franklin Center need to be addressed and mailed directly to their facility using USPS or UPS. Mail addressed to the RHEC may be sent through interoffice mail. Only one A.M. delivery is made to RHEC. Please direct off-campus mail to someone’s attention using the following addresses:

Greenfield Education & Training Center
Attn: (name)
57 South Center Drive
Daleville, Virginia 24083 

VWCC c/o the Franklin Center
Attn: Mike Greer or Ann Layne
50 Claiborne Ave. 
Rocky Mount, Virginia 24151