Help with Student Accounts

For 24/7 help with Admissions, Registration, Records, Financial Aid, and Student Accounts, you can contact 24/7 Student Support by calling (855) 874-6690.
VWCC’s 24/7 support line uses AI features powered by Amazon Connect. Please note that responses may contain errors. You may request a live agent at anytime during your call.
You can also use the Chatbot in the lower right of your screen.
Technical Help
For questions or assistance with classroom or office technology, password trouble, VWCCWiFi, or other campus technology, visit the Help Desk website; or contact the Help Desk by phone at 540-857-7354 or email at helpdesk@virginiawestern.edu.
Check out the Frequently Asked Questions site which also links to our Live chat.
If you’d like to drop by the Help Desk (Business Science Room M273), their normal business hours are as follows: Mon.-Fri.: 7:45 AM – 5:00 PM.
Secure Document Uploads
Click here to securely upload documents for enrollment, registration, and financial aid.
MyVWCC Help
For help with MyVWCC, you can use the tutorials at MyVWCC Help.
General College Information
If you need non-Academic-related, general college information, you may call 540-857-VWCC. You can also fill out our Information Request Form.
VWCC Alerts
We use the VW Mass Notification System to immediately contact you during a major crisis or emergency. Get more info and register!