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Register Now for Fall! Chapman Hall is open for in-person support (appointments available Mon – Thurs, walk-ins on Friday)
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CASHIER’S OFFICE: Due to maintenance in Fishburn Hall, the Cashier can be found in Chapman Hall until further notice.

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Reference & Instruction Librarian

Faculty & Staff Resources > Faculty Handbook > Position Descriptions > Reference & Instruction Librarian

Position Number: FA237
Reports to: Dean of Learning Resources (FA048)

Work Tasks & Duties

50%Manages the Reference Department and the library’s research computers. Leads the department by initiating, promoting, and providing a full range of responsive, high-quality reference service to individuals and groups. Maintains a library environment that is conducive to productive student learning. Directs students to specific informational sources and assists students and other patrons in the use of the Internet, the VIVA online services, the catalog and the collection. Discusses informational needs with students, helps them define research topics, and guides them on matters such as research strategy and bibliographic format. Answers telephone and e-mail reference queries. Assists students and faculty/staff with questions and problems regarding access to online services from home. Trains and supervises reference employees; determines work schedules, assigns work to employees, and manages day-to-day supervisory tasks. Coordinates reference desk and library instruction schedules, ensuring excellent communication among library staff concerning the delivery of these services. Assesses services and procedures for revision as needed and recommends the implementation of new technologies to enhance reference services. Serves as a liaison to specific Schools of the college. Works some weekend and evening hours. Maintains library-use statistics in reference and circulation and creates usage reports as needed.
30%Plans, implements, markets, and evaluates the library’s instructional program. Coordinates and schedules all library instruction activities and responds to all general inquiries for library instruction. Teaches classes and provides workshops in library use and research techniques. Collaborates with others and works individually to produce a variety of informational and instructional materials to assist library users in successfully using library resources. In collaboration with administration and colleagues will develop, implement, advocate, promote, document, integrate and assess information literacy initiatives. Works collegially with instructors to create course assignments that relate to library resources and information literacy goals. Develops and manages a comprehensive bibliographic instruction program for the college composition classes. Creates successful liaisons and outreach relationships by providing professional development workshops for faculty in the use of the library’s services and resources. Remains current with changing information-delivery systems and recommends the implementation of new technologies to enhance library instruction. Maintains statistics on library instruction and creates reports as needed.
5%Serves as the leader in creating and administering an annual or bi-annual library survey for students and faculty to assess performance. Works collaboratively with Institutional Effectiveness Office for all surveys. Works collaboratively with library staff and with Dean of Learning Resources to prepare, submit, and evaluate the library’s annual Institutional Effectiveness report.
5%Assists with the collection development process which includes recommending book purchases and weeding outdated resources.
5%Maintains an awareness of current library issues and trends affecting all library departments by reading professional literature and participating in professional development activities.
5%Participates in college committees and special projects. Upholds the policies of the college and the VCCS. Collaborates effectively with the academic schools, with Student Services, and other non-academic departments. Supports agency and departmental strategic objectives.

Last updated 01/2016

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Roanoke, VA 24015
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