Position Number: GA164
Reports to: Dean of Learning Resources (FA048)

Oversees all administrative responsibilities of the program: budget and personnel management, program development and evaluation, statistical analysis, and preparation of federal reports. Ensures standard processes and procedures are followed for compliance with federal regulations. Ensures all reporting is accurate according to DOE definitions and submitted Plan of Operation. Manages a caseload of approximately 55-70 students, providing academic advising, career assessment, coaching and financial aid counseling. Represents interests and needs of program participants at the College. Works collaboratively with members of the Student Support Services team, other departments within student services, leadership, and the Grants Office to ensure successful student and grant outcomes, effective programming, efficient use of college and grant resources, transparency, and accuracy in reporting.

Work Tasks & Duties

50%	Program Director Responsibilities Hires, supervises, evaluates, and trains professional and classified staff, and leads staff meetings. Reviews applications, verifies eligibility and academic need, and selects participants based on clearly defined criteria in the Plan of Operations. The Project Director makes final eligibility determinations and assigns students to an Academic Success Coach upon acceptance into the TRIO/Pathways Program. Compiles and analyzes data on SSS participants for comparison with general College population. Ensures that all program requirements are met and that accurate, detailed records relative to the purpose of Student Support Services (retention, performance, graduation and transfer) are maintained. Prepares and submits all required reports to the U.S. Department of Education by established deadlines and maintains open lines of communication with the project’s DOE Program Officer and the VWCC Grant’s Office. Articulates the purpose of Student Support Services to the College community and maintains close working relationship with Admissions, Advising, Disability Services, Records, Financial Aid, Student Activities, Learning Center, and the Academic Offices. Develops innovative ways to collaborate with other student services departments to best meet the needs of SSS participants and encourage participation. Maintains accurate and timely records on student contacts and services provided. Monitors academic progress of assigned students. Develops and manages budget, approves expenditures, reconciles fiscal records with Business Office. Develops and implements evaluation procedures for the program and analyzes outcomes. Serves as a member of governance committees and other committees relative to the purpose of SSS.
35%	Provides career and academic advising Conducts intake interviews with new and prospective students. Explains Student Support Services program and services. Advises students regarding choice of curricula and appropriate classes. Determines need for placement tests and makes appropriate referral. Discusses financial aid programs and the applications process. Assists with completion of financial aid application as needed. Monitors progress of approximately 55-70 students per semester through SAILS progress surveys and regular advising sessions. Collaborates with assigned students to create individualized goals and educational plan for the semester, focusing on time management, use of existing campus resources and problem solving. Administers and interprets assessment instruments relative to choice of major, career exploration and study skills.
5%	Outreach to campus community to promote Student Support Services program for recruitment of potential applicants. Attend classes; participate in student activities programs, Discover orientation, etc. to inform college community of benefits of program. Assumes other duties as assigned by Dean of Learning Resources.

Last updated 09/2015