Position Numbers: FA103
Reports to: Vice President for Career and Corporate Training (FA166)
School of Career and Corporate Training (CCT) Administrative Officers hold primary responsibility for effectively navigating the life cycle of training and business solutions. Through the establishment and maintenance of relationships with area business and industry representatives, this position will assertively identify current and future needs/opportunities, present solutions, and make the individual and collaborative efforts necessary to ensure the achievement of CCT and college goals. Additionally, the position cultivates relationships between college students/alumni/faculty and business/industry/community members to provide successful oversight of the Career Center and related functions to provide more experiential learning opportunities to more students, career training referrals to students seeking options, more placement referrals to more businesses, and more business referrals leading to more training solutions within the greater CCT department. Position focuses on outcomes that lead to greater student/graduate workplace readiness and credentials in support of the VCCS Strategic Plan, Complete 2021, and Virginia Western Community College becoming the premier resource in the Roanoke Valley for training and business solutions, as well as a resource for top talent.
Work Tasks & Duties
Business Community Relationships (45%)
Establishes and enhances relationships across all local industries to ensure Virginia Western and WDS remain top-of-mind as educational and training opportunities are identified and developed. Provides innovative, collaborative partnerships with area businesses, primarily for the purpose of assessing current and future needs, and providing business solutions. Directly responsible for increasing revenue for Workforce Development through new, enhanced, and sustained business relationships that result in training and educational opportunities. Acts as a continual liaison with business customers throughout the exploration, development, and debrief stages; seeks real-time feedback and aligns solutions accordingly, when feasible. May serve on area business and community boards or workgroups, as appropriate, and represents the VP of WDS with regard to workforce business development. Actively strives to become a consultative partner for business solution strategies.
Career Center Engagement (35%)
Utilizes established and growing partnerships with business and industry, supportive technologies, and effective strategies, to better connect our students, graduates and alumni to internship and career opportunities. Facilitates the development of coordinated career fairs, career-services focused events, and similar face-to-face and technology enabled activities likely to help meet center goals and objectives. Maintains proactive and engaging lines of communication with our business partners to ensure the right WDS contacts are aware of current and future needs. Maintains and promotes relevant metrics pertaining to career center usage, growth, outreach, and success stories. Oversees career center staff aligned with our external-facing business and resources. Organizes and supports student-facing activities and strategies. Maintains collaborative relationships with the College Coordinator for educational pathways, other academic advisors, faculty, and Deans.
College Collaboration & Support (10%)
Establishes collegial and collaborative relationships with college faculty and staff to ensure that business solutions are aligned with college goals and academic pathways, as feasible. Acts as a conduit to ensure that faculty and business maintain awareness of industry/field advancements and changes from the complimentary perspective. Works effectively and collegially with colleagues to promote student access to experiential learning, student workplace readiness, and access to employers supportive of (credit and non-credit) college programming.
Supports the college through participation in other initiatives or projects, as assigned.
Administration, Record Keeping, Organization (10%)
Maintains up-to-date, transparent, and accurate digital client management tool. Adheres to rules, regulations, policies, and practices concerning WCG, college, and related stakeholders. Ensures accurate and timely proposals, agreements, and other required instruments are provided in alignment with department and college policies and practice. Ensures solution pricing is accurate. As necessary, suggests, develops, and implements improvements to internal processes. Accurate, timely, and accessible (on need to know basis) record-keeping, ensuring protection of personally identifiable information.
Other duties as assigned (10%)
Provides time sensitive, accurate, and professional support in fulfilling other duties as assigned.
Last updated 11/2022