Position Number: FA178
Reports to: Vice President of Student Affairs (FA099)
As a key leader in the Division of Student Affairs, the Coordinator of Student Wellbeing and Advocacy promotes the health, safety, and success of Virginia Western students by coordinating proactive, trauma-informed support services. The Coordinator of Student Wellbeing and Advocacy manages behavioral health cases, chairs the CARE Team, serves on the Threat Assessment Team, and provides strategic leadership for the Office of Disability Services (ODS), Great Expectations, and Single Stop Screener Program.
The Coordinator of Student Wellbeing and Advocacy is a student-focused role dedicated to fostering well-being, resilience, and success. This position designs and implements programs, trainings, and outreach initiatives that promote mental health and positive behavior while overseeing institutional systems that connect students to non-academic supports. The Coordinator provides consultation to faculty and staff in support of students of concern and serves as a resource for employees experiencing acute crisis, connecting individuals with appropriate campus or community services. While not a clinical counseling role, the position plays a vital part in building a responsive referral network, ensuring effective use of resources, and advancing a student-first culture. Through programming, intervention, advocacy, and collaboration, the Coordinator strengthens a holistic approach to student wellness and contributes to a campus environment where every student can thrive.
Primary Duties and Responsibilities
Behavioral Health Case Management & Crisis Response (40%)
- Receives, assesses, and responds to referrals regarding students facing behavioral, emotional, or non-academic challenges.
- Manages a student caseload with consistent follow-up, referrals, and wraparound support.
- Leads crisis intervention and assists with student emergencies requiring urgent response.
- Documents all case activity in compliance with FERPA and institutional procedures.
- Coordinates with faculty, staff, and families to develop student-centered resolutions.
Program Supervision (20%)
Office of Disability Services (ODS), Great Expectations, Single Stop
- Supervises the ADA Coordinator and ensures compliance with ADA and Section 504.
- Supervise the Great Expectations Student Success Coach, supporting students with foster care experience.
- Oversees Single Stop Leader, supporting integration of non-academic services and student success initiatives.
- Collaborates with the Grants Office on MOU compliance, reporting, and funding utilization.
CARE Team Leadership & Threat Assessment Participation (15%)
- Chairs the CARE Team, guiding the intake, triage, and follow-up of student concern cases.
- Ensures alignment with best practices in behavioral intervention and early alert systems.
- Serves on the Threat Assessment Team as the lead behavioral health representative, in compliance with Virginia Code § 23.1-805.
- Maintains training in crisis and threat assessment.
- Acts as a Campus Security Authority (CSA) under the Clery Act. Immediately reports any crime that is reported to them to the Virginia Western Police Department who will then review, evaluate, and investigate the reported crime. Completes annual training required by the Department of Education.
Referral Systems, Training & Access to Non-Academic Supports
- Maintains processes for students to access resources such as food, housing, mental health, and emergency assistance.
- Serves on a team with centralized faculty/staff to support a referral system for students of concern.
- Trains faculty and staff on identifying at-risk students and using referral pathways.
- Ensures student support processes are visible, accessible, and inclusive across campus platforms including our website.
Wellness Programming & Prevention Education (10%)
- Designs and delivers evidence-informed programs on mental health, emotional wellness, sexual assault prevention, alcohol and drug misuse, and personal safety.
- Coordinates awareness campaigns and prevention initiatives in alignment with campus needs and state mandates.
- Trains faculty and staff on identifying at-risk students and using referral pathways.
Other Duties as Assigned (5%)
Supports the Vice President of Student Affairs with college-wide initiatives, student support strategies, service on committees, and special projects.
Last updated 08/2025
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