FAQ Categories: voicemail

…configure your voice mailbox for the first time

  1. Press the Voicemail or Messages button on your phone.
  2. Enter your default PIN: 540562#.

You will be asked to record your name, set a personal greeting (if desired), change your temporary PIN, and confirm your directory listing. If you hang up before completing setup, you will need to repeat it.

…set up an out-of-office message

  1. Press the Messages button.
  2. Enter your voicemail password, followed by #.
  3. After any messages have played, press 4 for Setup Options.
  4. Press 1 for Greetings. The currently selected greeting will be heard.
  5. You will hear the following options:
    • 1: Re-record this greeting
    • 2: Turn on/off your alternate greeting
    • 3: Edit other greetings
    • 4: Hear all greetings
  6. The alternate greeting is the one you want to use for out-of-office messages.
  7. Press 3 to edit your greeting, then 3 again to record your alternate greeting.
  8. Press 1 to record a new alternate greeting, record your greeting, and then press #.
  9. Press 3 to turn on your alternate greeting.
  10. Choose whether you wish to set an end date and time, then follow the prompts.
  11. Hang up. Your alternate greeting is set.

Note: If you did not set an end date, to turn off your alternate greeting follow steps 1-5b above.

…check your voicemail from off-campus

  1. Dial your phone number and wait for your greeting to play.
  2. During the greeting, press *.
  3. Enter your “ID” (5-digit extension), followed by #.
  4. Enter your PIN, followed by #.
  5. To access your mailbox, press 2.