Category Archives: Help

MyVWCC Help

MyVWCC is your central source for accessing essential student and faculty information at your convenience.

Students can: search and register for classes, drop classes, review financial aid awards, make tuition payments, manage your personal information, and more!

Faculty can: access class rosters, view teaching schedules, enter grades, manage personal information, and more!

The following instructions for Registering for Classes, Academic Information, Student Financial Account, Advising, and Personal Information assume that you have already accessed the Student Information System (SIS). To access SIS, log in to MyVWCC and click the Student Information System button:

Need help? If you need help with enrollment, financial aid, or the online application please contact the Student Services Help Line at 855-874-6690 or https://mysupport.virginiawestern.edu.

If you are unable to access your MyVWCC account or are unsure who to contact please contact the Help Desk at 540-857-7354, try the Live Chat, or contact us online.

Finished? When you are finished using MyVWCC or any of the tools, you should always log out.

Virginia Education Wizard

The Virginia Education Wizard is a one-stop website to help you choose a career, get the information you need to pursue your career, enroll in one of Virginia’s community colleges, pay for college, transfer to a four-year college or university, and get answers to your questions about your future.

Click on the Careers tab to take assessment quizzes to help you determine what jobs might be more suitable for you, as well as look up information about career fields.

Student Tutorials & Training

Virginia Western has a variety of tools and technical resources available to you!

MyVWCC Tools

MyVWCC (https://vw.my.vccs.edu) is your central source for accessing student information at your convenience. It is also your entry point for tools such as Canvas and your Student Email. Students receive their MyVWCC username upon completing an application.

Computer Access Expectations

Students enrolled in online courses at Virginia Western are expected to have a laptop computer (or a desktop system with webcam and microphone) that meets the minimum specifications listed here.

Loaner Laptops

A limited number of loaner laptops are available to current VWCC students through Brown Library. These laptops are intended for students who have limited access to a computer when not on campus. For more information, visit the library's Loaner Laptops page.

Need more help?

If you cannot find what you're looking for here, please fill out our online form or call us at 540-857-7354.

Available Software

Software such as Microsoft Office 365 and Respondus Lockdown Browser are available for students through the VCCS at https://resources.vccs.edu/.

LastPass Password Manager

Every student can get the benefit of online security with a complimentary subscription of LastPass premium, a simple, secure password manager. Visit this page to claim your Premium LastPass subscription.

Full instructions on how to get set up can be found here.

Computer Labs

Brown Library's Learning Commons, located on the first floor of the library, houses an open computer lab with PCs, Macs, and printers for student use. Computers have general software installed, including Microsoft Office, Zoom, Lockdown Browser, and special course programs like AutoDesk & the Adobe Creative Suite. The computer lab is accessible for students whenever the library is open. To see current library hours, visit Brown Library's website.

How to Connect to VWCCWifi

Printing

The college offers free printing for currently-enrolled VWCC students in Brown Library. Two printers and a flatbed scanner are located on the first floor of the library, in the Learning Commons. Library staff can show students how to print to the printers anytime the library is open. See the library website for hours.

Faculty/Staff Tutorials & Training

Virginia Western has a variety of tools and technical resources available to you!

MyVWCC Tools

MyVWCC (https://vw.my.vccs.edu) is your central source for accessing essential information at your convenience. MyVWCC gives you the ability to handle a variety of tasks, such as managing your online courses, submitting requests for time off, and updating your personal information.

Electronic Classrooms

Need more help?

If you cannot find what you're looking for here, please fill out our online form or call us at 540-857-7354.

Adobe Products

For Work Use

VWCC has negotiated an Enterprise Licensing Agreement (ETLA) with Adobe which permits us to install Adobe Creative Cloud and Adobe Acrobat Professional on computers on campus, in the same way we install Microsoft Office products under the Microsoft Campus License.  Unlike in the previous license agreement, however, licenses are now tied to your VWCC email credentials, similar to Microsoft Office 365, and will be deployed through the Software Center shortcut on college computer desktops.  Since Adobe Creative Cloud includes a large number of individual products which take up a lot of space on the computer, you are advised to contact the Help Desk for assistance regarding the specific components of Creative Cloud suite that you need for your classes or for your office computer.

If you require only Adobe Acrobat Professional, you do not need to do anything as it should be installed by default.

For Home Use

The Adobe ETLA license referred to above has been renewed for another three year term starting September 2020.  As per the new terms negotiated with Adobe, free access to annual subscription licenses for Adobe Creative Cloud software is no longer available for home use to VWCC Faculty/Staff.

Note: The terms of the Adobe ETLA restrict Creative Cloud subscriptions to Faculty/Staff so it is not available to students.