Like many departments/divisions on campus, Information and Educational Technologies has lost positions as the college works to balance its budget after the recent statewide budget reductions. A full-time position at the Help Desk has been eliminated and as a result, the hours of operation for the Help Desk will be changing in the New Year.
The new IET Help Desk hours of operation beginning Tuesday, January 6 will be: Monday – Thursday, 7:45 a.m. to 6 p.m. Friday – 7:45 a.m. to 5 p.m.
As a part of the VCCS shared services initiatives, students will have access to a 24x7 Blackboard Call Center for Financial Aid and Financial Services very soon.
The Help Desk looks forward to working with each of you in 2015 and hope you have a great holiday season.