{"id":11006,"date":"2022-09-12T15:46:01","date_gmt":"2022-09-12T19:46:01","guid":{"rendered":"https:\/\/virginiawestern.staging.tempurl.host\/iet-services\/?page_id=11006&#038;preview_id=11006"},"modified":"2026-01-22T16:23:25","modified_gmt":"2026-01-22T21:23:25","slug":"get-help","status":"publish","type":"page","link":"https:\/\/www.virginiawestern.edu\/iet-services\/get-help\/","title":{"rendered":"Get Technical Help"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id11006_f72f5c-87{margin-bottom:var(--global-kb-spacing-lg, 3rem);}.kb-row-layout-id11006_f72f5c-87 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id11006_f72f5c-87 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id11006_f72f5c-87 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kb-row-layout-id11006_f72f5c-87 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id11006_f72f5c-87 > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}.kb-row-layout-id11006_f72f5c-87 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id11006_f72f5c-87 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id11006_f72f5c-87 > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id11006_f72f5c-87 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id11006_f72f5c-87 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id11006_f72f5c-87 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-3-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kt-inner-column-height-full\">\n<style>.kadence-column11006_d07a75-d4 > .kt-inside-inner-col,.kadence-column11006_d07a75-d4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column11006_d07a75-d4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column11006_d07a75-d4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column11006_d07a75-d4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column11006_d07a75-d4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column11006_d07a75-d4{position:relative;}@media all and (max-width: 1024px){.kadence-column11006_d07a75-d4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column11006_d07a75-d4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column11006_d07a75-d4\"><div class=\"kt-inside-inner-col\"><style>.kt-info-box11006_9400b4-7e{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box11006_9400b4-7e{height:auto;align-self:stretch;}.kt-info-box11006_9400b4-7e .kt-blocks-info-box-link-wrap{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box11006_9400b4-7e .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box11006_9400b4-7e .kt-blocks-info-box-link-wrap{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;background:#18284a;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);margin-top:50px;}.kt-info-box11006_9400b4-7e .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box11006_9400b4-7e .kt-info-svg-icon-flip, .kt-info-box11006_9400b4-7e .kt-blocks-info-box-number{font-size:50px;}.kt-info-box11006_9400b4-7e .kt-blocks-info-box-media{background:#ffffff;border-color:#000000;border-radius:200px;overflow:hidden;border-top-width:2px;border-right-width:2px;border-bottom-width:2px;border-left-width:2px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-info-box11006_9400b4-7e .kt-blocks-info-box-media-container{margin-top:-75px;margin-right:0px;margin-bottom:20px;margin-left:0px;}.kt-info-box11006_9400b4-7e .kt-blocks-info-box-media .kadence-info-box-image-intrisic img{border-radius:200px;}.kt-info-box11006_9400b4-7e .kt-infobox-textcontent h2.kt-blocks-info-box-title{color:#ffffff;font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Oxygen-Sans,Ubuntu,Cantarell,\"Helvetica Neue\",sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\";font-style:normal;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box11006_9400b4-7e .kt-infobox-textcontent .kt-blocks-info-box-text{color:#ffffff;}.wp-block-kadence-infobox.kt-info-box11006_9400b4-7e .kt-blocks-info-box-text{font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Oxygen-Sans,Ubuntu,Cantarell,\"Helvetica Neue\",sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\";font-style:normal;}.kt-info-box11006_9400b4-7e .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box11006_9400b4-7e .kt-blocks-info-box-link-wrap{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}@media all and (max-width: 767px){.kt-info-box11006_9400b4-7e .kt-blocks-info-box-link-wrap{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box11006_9400b4-7e feature-box\"><a class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\" href=\"https:\/\/www.virginiawestern.edu\/iet-services\/get-help\/students\" aria-label=\"Student Help\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_users kt-info-svg-icon\"><svg viewBox=\"0 0 640 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M96 224c35.3 0 64-28.7 64-64s-28.7-64-64-64-64 28.7-64 64 28.7 64 64 64zm448 0c35.3 0 64-28.7 64-64s-28.7-64-64-64-64 28.7-64 64 28.7 64 64 64zm32 32h-64c-17.6 0-33.5 7.1-45.1 18.6 40.3 22.1 68.9 62 75.1 109.4h66c17.7 0 32-14.3 32-32v-32c0-35.3-28.7-64-64-64zm-256 0c61.9 0 112-50.1 112-112S381.9 32 320 32 208 82.1 208 144s50.1 112 112 112zm76.8 32h-8.3c-20.8 10-43.9 16-68.5 16s-47.6-6-68.5-16h-8.3C179.6 288 128 339.6 128 403.2V432c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48v-28.8c0-63.6-51.6-115.2-115.2-115.2zm-223.7-13.4C161.5 263.1 145.6 256 128 256H64c-35.3 0-64 28.7-64 64v32c0 17.7 14.3 32 32 32h65.9c6.3-47.4 34.9-87.3 75.2-109.4z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h2 class=\"kt-blocks-info-box-title\">Student Help<\/h2><p class=\"kt-blocks-info-box-text\">Click here to contact the Help Desk or view instructions and tutorials for everything from email to the Student Information System (MyVWCC Help).<\/p><\/div><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column11006_c2156b-81 > .kt-inside-inner-col,.kadence-column11006_c2156b-81 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column11006_c2156b-81 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column11006_c2156b-81 > .kt-inside-inner-col{flex-direction:column;}.kadence-column11006_c2156b-81 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column11006_c2156b-81 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column11006_c2156b-81{position:relative;}@media all and (max-width: 1024px){.kadence-column11006_c2156b-81 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column11006_c2156b-81 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column11006_c2156b-81\"><div class=\"kt-inside-inner-col\"><style>.kt-info-box11006_bb9c0a-a8{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box11006_bb9c0a-a8{height:auto;align-self:stretch;}.kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-link-wrap{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-link-wrap{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;background:#53c6d6;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);margin-top:50px;}.kt-info-box11006_bb9c0a-a8 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box11006_bb9c0a-a8 .kt-info-svg-icon-flip, .kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-number{font-size:50px;}.kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-media{background:#ffffff;border-color:#000000;border-radius:200px;overflow:hidden;border-top-width:2px;border-right-width:2px;border-bottom-width:2px;border-left-width:2px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-media-container{margin-top:-75px;margin-right:0px;margin-bottom:20px;margin-left:0px;}.kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-media .kadence-info-box-image-intrisic img{border-radius:200px;}.kt-info-box11006_bb9c0a-a8 .kt-infobox-textcontent h2.kt-blocks-info-box-title{color:#000000;font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Oxygen-Sans,Ubuntu,Cantarell,\"Helvetica Neue\",sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\";font-style:normal;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box11006_bb9c0a-a8 .kt-infobox-textcontent .kt-blocks-info-box-text{color:#000000;}.wp-block-kadence-infobox.kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-text{font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Oxygen-Sans,Ubuntu,Cantarell,\"Helvetica Neue\",sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\";font-style:normal;}.kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-link-wrap{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}@media all and (max-width: 767px){.kt-info-box11006_bb9c0a-a8 .kt-blocks-info-box-link-wrap{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box11006_bb9c0a-a8 feature-box-light\"><a class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\" href=\"https:\/\/www.virginiawestern.edu\/iet-services\/get-help\/faculty-staff\" aria-label=\"Faculty &amp; Staff Help\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_chalkboard-teacher kt-info-svg-icon\"><svg viewBox=\"0 0 640 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M208 352c-2.39 0-4.78.35-7.06 1.09C187.98 357.3 174.35 360 160 360c-14.35 0-27.98-2.7-40.95-6.91-2.28-.74-4.66-1.09-7.05-1.09C49.94 352-.33 402.48 0 464.62.14 490.88 21.73 512 48 512h224c26.27 0 47.86-21.12 48-47.38.33-62.14-49.94-112.62-112-112.62zm-48-32c53.02 0 96-42.98 96-96s-42.98-96-96-96-96 42.98-96 96 42.98 96 96 96zM592 0H208c-26.47 0-48 22.25-48 49.59V96c23.42 0 45.1 6.78 64 17.8V64h352v288h-64v-64H384v64h-76.24c19.1 16.69 33.12 38.73 39.69 64H592c26.47 0 48-22.25 48-49.59V49.59C640 22.25 618.47 0 592 0z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h2 class=\"kt-blocks-info-box-title\">Faculty &amp; Staff Help<\/h2><p class=\"kt-blocks-info-box-text\">Click here to contact the Help Desk or find information and instructions for faculty- &amp; staff-specific services.<\/p><\/div><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column11006_f062ae-23 > .kt-inside-inner-col,.kadence-column11006_f062ae-23 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column11006_f062ae-23 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column11006_f062ae-23 > .kt-inside-inner-col{flex-direction:column;}.kadence-column11006_f062ae-23 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column11006_f062ae-23 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column11006_f062ae-23{position:relative;}@media all and (max-width: 1024px){.kadence-column11006_f062ae-23 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column11006_f062ae-23 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column11006_f062ae-23\"><div class=\"kt-inside-inner-col\"><style>.kt-info-box11006_882873-e3{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box11006_882873-e3{height:auto;align-self:stretch;}.kt-info-box11006_882873-e3 .kt-blocks-info-box-link-wrap{height:100%;}.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box11006_882873-e3 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box11006_882873-e3 .kt-blocks-info-box-link-wrap{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;background:#0053a5;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);margin-top:50px;}.kt-info-box11006_882873-e3 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box11006_882873-e3 .kt-info-svg-icon-flip, .kt-info-box11006_882873-e3 .kt-blocks-info-box-number{font-size:50px;}.kt-info-box11006_882873-e3 .kt-blocks-info-box-media{background:#ffffff;border-color:#000000;border-radius:200px;overflow:hidden;border-top-width:2px;border-right-width:2px;border-bottom-width:2px;border-left-width:2px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kt-info-box11006_882873-e3 .kt-blocks-info-box-media-container{margin-top:-75px;margin-right:0px;margin-bottom:20px;margin-left:0px;}.kt-info-box11006_882873-e3 .kt-blocks-info-box-media .kadence-info-box-image-intrisic img{border-radius:200px;}.kt-info-box11006_882873-e3 .kt-infobox-textcontent h2.kt-blocks-info-box-title{color:#ffffff;font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Oxygen-Sans,Ubuntu,Cantarell,\"Helvetica Neue\",sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\";font-style:normal;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box11006_882873-e3 .kt-infobox-textcontent .kt-blocks-info-box-text{color:#ffffff;}.wp-block-kadence-infobox.kt-info-box11006_882873-e3 .kt-blocks-info-box-text{font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Roboto,Oxygen-Sans,Ubuntu,Cantarell,\"Helvetica Neue\",sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Segoe UI Symbol\";font-style:normal;}.kt-info-box11006_882873-e3 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box11006_882873-e3 .kt-blocks-info-box-link-wrap{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}@media all and (max-width: 767px){.kt-info-box11006_882873-e3 .kt-blocks-info-box-link-wrap{border-top:2px solid #000000;border-right:2px solid #000000;border-bottom:2px solid #000000;border-left:2px solid #000000;}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box11006_882873-e3 feature-box\"><a class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\" href=\"https:\/\/www.virginiawestern.edu\/iet-services\/myvwcc-help\" aria-label=\"MyVWCC Help\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-icon-container kt-info-icon-animate-none\"><div class=\"kadence-info-box-icon-inner-container\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_map kt-info-svg-icon\"><svg viewBox=\"0 0 576 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M0 117.66v346.32c0 11.32 11.43 19.06 21.94 14.86L160 416V32L20.12 87.95A32.006 32.006 0 0 0 0 117.66zM192 416l192 64V96L192 32v384zM554.06 33.16L416 96v384l139.88-55.95A31.996 31.996 0 0 0 576 394.34V48.02c0-11.32-11.43-19.06-21.94-14.86z\"\/><\/svg><\/span><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h2 class=\"kt-blocks-info-box-title\">MyVWCC Help<\/h2><p class=\"kt-blocks-info-box-text\">MyVWCC is your central source for accessing essential student and faculty information at your convenience.<\/p><\/div><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p>IET provides many options for requesting help or services. If you do not find your answer within the IET Services website, you can complete an online form for help or choose one of the other options listed below.<\/p>\n\n\n\n<p><strong>Email:<\/strong> <a href=\"mailto:helpdesk@virginiawestern.edu\">helpdesk@virginiawestern.edu<\/a><br><strong>Phone:<\/strong> 540-857-7354<br><strong>Online:<\/strong> <a href=\"javascript:void(0)\" onclick=\"window.open('https:\/\/tawk.to\/chat\/59e36a67c28eca75e4626292\/default\/?$_tawk_popout=true','Help_Desk_Live_Chat','height=450, width=600,scrollbars=no');\">Live Chat<\/a> (during posted hours only)<br><strong>Walkup:<\/strong> Business Science M273 (current hours are posted to the right)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Available Help Forms<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.virginiawestern.edu\/iet-services\/get-help\/student-help\/\">Request for Help Desk Services &#8211; Students<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/help.vccs.edu\/TDClient\/3236\/VWCC\/Home\/\">Faculty &amp; Staff (including lab services)<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Web Site Requests<\/h3>\n\n\n\n<p>If you have feedback about the VWCC web site or a change request, please email <a href=\"mailto:webadmin@virginiawestern.edu\">webadmin@virginiawestern.edu<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us IET provides many options for requesting help or services. If you do not find your answer within the IET Services website, you can complete an online form for help or choose one of the other options listed below. Email: helpdesk@virginiawestern.eduPhone: 540-857-7354Online: (during posted hours only)Walkup: Business Science M273 (current hours are posted to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-11006","page","type-page","status-publish","hentry"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Get Technical Help - IET Services at Virginia Western<\/title>\n<meta name=\"description\" content=\"Get IT help at Virginia Western\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.virginiawestern.edu\/iet-services\/get-help\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get Technical Help - 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