To change your phone number(s), you must be logged into MyVWCC and inside the Student Information System.

1. Click on your Student Information tile.
   
2. Click on the dropdown menu in the Personal Information section to select Phone Numbers and click on the blue button (). You can also find it in Personal Information > Phone Numbers in the left-hand menu.
   
3. To change an existing phone number, click in the Telephone field, enter the new number, and click SAVE.
4. To add an additional number, click the Add a Phone Number button, choose a Phone Type from the dropdown box, enter the phone number without any dashes or other symbols (it will format the number correctly when saved), then click SAVE.
   

To change your address(es), you must be logged into MyVWCC and inside the Student Information System.

1. Click on your Student Information tile.
   
2. Click on the Mailing Addresses link in the Personal Information section, or select Personal Information > Addresses from the left-hand menu.
   
3. To edit your address, click on the pencil icon beside the entry. You can also click the button at the bottom to Add a new address.
   
4. When entering a new address or making changes, it will likely require the Residence/Jurisdiction field to be completed. The easiest way to do that is to click on the magnifying glass icon in that field, change the Search by dropdown to Jurisdiction-City/County, add the first few characters of your county in the Begins With box, then click Search. Once you click the county name it will populate that field and return to the previous screen where you can click OK to proceed.
   
   
   
5. On the next screen, you can select if the address type is Mail, Business, or Permanent, then click on Save.
   

To change your user preferences, you must be logged into MyVWCC and inside the Student Information System.

1. Click on your Student Information tile.
   
2. Click on the User Preferences link in the Personal Information section.
   
3. Select Va Western Community College as your Institution and any other values you would like to be saved as the current default information.
   
4. Once you have selected all of the preferences for your account, click Save.

In order to change your MyVWCC password, you must know your current password and already be logged in. If you do not know your current password, click here for instructions for resetting it.

If you have difficulty changing or resetting your password, please contact the Help Desk at 540-857-7354. Passwords cannot be reset via email, you must call or visit the Help Desk in person (Business Science M273).

To change your password:

1. Once you are logged in to MyVWCC, click on your account profile in the upper right-hand corner and select Change Password.
   
2. You will need to enter your current password, then create a new password and repeat it. Passwords must have between 8 and 32 characters. Your password must contain a combination of:
   • at least one UPPERCASE letter
   • at least one lowercase letter
   • at least one number (0-9)
   • at least one special character (e.g. !`~@#$%^&*()_+{}[]-/\?:,)
   • cannot contain your first or last name or VCCS ID in any combination
   • cannot contain a space
3. Click Save.

You should receive a confirmation that your password has successfully been changed. Once you see this notification, close your browsing windows and wait at least 10 minutes before you attempt to login again.