Manage your Phone from the Web

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To manage features such as speed dials (phone buttons), abbreviated dials (softkeys), or phone contacts you can access https://vwtss150.vw.edu/ccmuser/showHome.do (on-campus or with virtual desktop only). You will need to log in with your VWCC credentials.

Speed Dial Configuration

To create additional speed dials:

  1. Click the Phones tab.
  2. Click Phone Settings.
  3. Click Speed Dial Numbers.
  4. If your phones are linked, click Add New Speed Dial.
  5. If your phones are not linked, select the phone for which you want to add the speed dial number, then click Add New Speed Dial.
  6. Enter the number.
  7. Enter a label.
  8. Assign the speed dial number (1-199).
  9. Click Save.

Call Forwarding

  1. Click the Phones tab.
  2. In the left navigation pane, click Call Forwarding.
  3. Click the phone number on chick you want to set up forwarding.
  4. Check the Forward all calls to: check box.
  5. From the Forward calls to drop-down list box, enter the phone number you wish to forward calls to.
  6. Click Save.

To turn forwarding off, uncheck the Forward all calls to box and click Save.

Do Not Disturb

  1. Click the IM & Availability tab.
  2. Check the “Turn On” box under the Do Not Disturb section.
  3. Uncheck the box to turn DND off.

Phone Contacts

  1. Click the Phones tab across the top of the page.
  2. Click the Phone Settings tab.
  3. Click Create New Contact. The Add New Phone Contact window appears.
  4. Complete the fields with the contact information and click OK.

Ring Settings

To customize your shared line ringtones:

  1. Click the Phones tab across the top of the page.
  2. Click the Phone Settings tab.
  3. Select Ring Settings.
  4. Select the phone number and customize when I’m on a call and when I’m not on a call from the drop down arrow.
  5. Click Save.

Voicemail Notification Settings

  1. Click the Phones tab across the top of the page.
  2. Click the Phone Settings tab.
  3. Select Voicemail Notification Settings.
  4. Select the phone number and customize if you want message light on, display screen prompt, or play stutter tone when on a call.
  5. Click Save.