FAQ Categories: phone

…set up an out-of-office message

  1. Press the Messages button.
  2. Enter your voicemail password, followed by #.
  3. After any messages have played, press 4 for Setup Options.
  4. Press 1 for Greetings. The currently selected greeting will be heard.
  5. You will hear the following options:
    • 1: Re-record this greeting
    • 2: Turn on/off your alternate greeting
    • 3: Edit other greetings
    • 4: Hear all greetings
  6. The alternate greeting is the one you want to use for out-of-office messages.
  7. Press 3 to edit your greeting, then 3 again to record your alternate greeting.
  8. Press 1 to record a new alternate greeting, record your greeting, and then press #.
  9. Press 3 to turn on your alternate greeting.
  10. Choose whether you wish to set an end date and time, then follow the prompts.
  11. Hang up. Your alternate greeting is set.

Note: If you did not set an end date, to turn off your alternate greeting follow steps 1-5b above.

…park a call

  1. While on a call, press the softkey button below More.
  2. Press the softkey button below Park.
  3. Note the number on the telephone’s display (e.g. Call park at 79101). This will only be on the display for a few seconds.
  4. To pick up the call at another phone, dial the Call Park number (e.g. 7-9101). You will now be reconnected.

…make a conference call

  1. Dial the first number normally.
  2. Once the party has answered, press the softkey button below More.
  3. Press the softkey button below Confrn.
  4. Dial the number for the next party.
  5. Once the second party has answered, press the softkey button below Confrn. The conference call is now established.

You may add additional parties by repeating steps 2-5 above. Note: Only the person who made the first call can add people to the conference call.

…check your voicemail from off-campus

  1. Dial your phone number and wait for your greeting to play.
  2. During the greeting, press *.
  3. Enter your “ID” (5-digit extension), followed by #.
  4. Enter your PIN, followed by #.
  5. To access your mailbox, press 2.

…make a call using one of the directories

  1. Press the Directories button.
  2. Using the navigation button, scroll to the directory that you want to look.
  3. Press the softkey button below Select to select a directory.
  4. Scroll to the entry you wan t ocall and then press the softkey button below Dial to dial the number.

Note: If you select the Corporate Directory, you can search the directory by entering a character or characters into one of the fields shown and then pressing the softkey below Search.

…customize your phone’s rings

  1. Press the Settings button.
  2. Select User Preferences.
  3. Select Rings.
  4. Select a phone line or Default Ring.
  5. User the navigation button to scroll through the ring types. Press the softkey button below Play to hear a selected ring.
  6. When you find the ring you want, press the softkey button below Select.
  7. Press the softkey button below Save and then exit out of User Preferences.

…transfer a call to a voice mailbox

  1. While on a call, press Transfer button or softkey.
  2. Press the * button.
  3. Dial the 5-digit extension (7-XXXX).
  4. Press the Transfer button or softkey again and hang up.

…transfer a call to an inside extension

  1. While on a call, press the Transfer button or softkey.
  2. Dial the 5-digit extension you wish to transfer the call to (7-XXXX).
  3. If desired, speak to the person you’re transferring the call to.
  4. Press the Transfer or softkey again to complete the transfer.