Change Your Password

In order to change your MyVWCC password, you must know your current password and already be logged in. If you do not know your current password, click here for instructions for resetting it.

If you have difficulty changing or resetting your password, please contact the Help Desk at 540-857-7354. Passwords cannot be reset via email, you must call or visit the Help Desk in person (Business Science M273).

To change your password:

  1. Once you are logged in to MyVWCC, click on your account profile in the upper right-hand corner and select Change Password.
    Account link on MyVWCC
  2. You will need to enter your current password, then create a new password and repeat it. Passwords must have between 8 and 32 characters. Your password must contain a combination of:
    • at least one UPPERCASE letter
    • at least one lowercase letter
    • at least one number (0-9)
    • at least one special character (e.g. !`~@#$%^&*()_+{}[]-/\?:,)
    • cannot contain your first or last name or VCCS ID in any combination
    • cannot contain a space
  3. Click Save.

You should receive a confirmation that your password has successfully been changed. Once you see this notification, close your browsing windows and wait at least 10 minutes before you attempt to login again.

Logging in to MyVWCC

If you know your username and password, you can log in to MyVWCC by going to https://vw.my.vccs.edu. If you are unable to locate your username or reset your password by following these directions, please call the Help Desk at 540-857-7354 for assistance.

First Time Users/Don’t Know Your Username

First time users can look up their Username by clicking on the Forgot my Username button. For students, the personal email must match what you used when you filled out your college admissions application. For employees, the email will be the work email associated with your account.

Don’t Know Your Password

If you do not know what your password is:

  1. Click Forgot my Password on the MyVWCC login page.
  2. In Step 1, enter your Username or personal email address used to create the account.
  3. In Step 2, select the “I am not a robot” captcha box, then click the Continue button.
  4. Next, you will be given three choices for your preferred reset method: a mobile phone number (if entered in your account), your primary email address, or your secondary email address. Select your contact and click Submit. If you have no valid points of contact to select, please call the Help Desk at 540-857-7354.
  5. You will receive an email or text, depending on the method of contact selected, with a link to claim your account and reset your password. This text link will only be valid for 10 minutes, while the email link is valid for 24 hours.
  6. Once you follow the reset link and enter the claim code, you will be redirected to create a new password for your account.
  7. After you successfully reset your password please close all your browsing windows and wait at least 10 minutes before you attempt to login with your new credentials. This waiting period allows your new password to synchronize across all VCCS applications, including Canvas, SIS, and Gmail.

Go back to the MyVWCC login page and login with your username and the new password you created.