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Disability Services Office

Authorization to Release Information

We understand Parents/Guardians/Supporters of young students often appreciate the ability to connect with campus officials regarding their students' academic, financial, and personal school records. In accordance with Family Education Rights and Privacy Act (FERPA), we must have a signed release giving permission to share such information with you.

In order to have information released via phone, fax or email to the Party to Whom Information will be Released, a personal identification number (PIN) of at least four-digits must be assigned by the student. The Party to Whom Information will be Released must identify this PIN to receive student information. Additionally, the Office of Disability Services, in accordance with FERPA and the Health Information Portability and Accountability Act (HIPAA), requires an additional signed release should a Parent/Guardian/Supporter wish to discuss a student's disability-related information with an ODS Counselor. In order to have information released via phone, fax or email, the Office of Disability Services will reference this PIN. Both release forms, including our Statement of Confidentiality form (PDF), may be found on our Forms page.

Contact Us

Office of Disability Services
Location: Student Life Center S207
Phone: 540-857-7286
Fax: 540-857-7918
TTY: 540-857-6351

Mailing Address
3096 Colonial Ave, SW
Roanoke, VA 24015

Hours of Operation

Mon-Thurs: 8:00AM-5:00PM
Friday: 8:00AM-4:30PM


Hillary Holland, LPC
Disability Counselor/ADA Coordinator

Karole Passmore
Administrative Office Specialist