{"id":16726,"date":"2026-03-27T13:21:53","date_gmt":"2026-03-27T17:21:53","guid":{"rendered":"https:\/\/www.virginiawestern.edu\/academics-new\/?page_id=16726&#038;preview_id=16726"},"modified":"2026-03-27T13:21:55","modified_gmt":"2026-03-27T17:21:55","slug":"cmaa","status":"publish","type":"page","link":"https:\/\/www.virginiawestern.edu\/academics\/health-professions\/cmaa\/","title":{"rendered":"Certified Medical Administrative Assistant"},"content":{"rendered":"<style>.kb-row-layout-id16726_40767d-c5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id16726_40767d-c5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id16726_40767d-c5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, calc(74% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(26% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id16726_40767d-c5 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id16726_40767d-c5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id16726_40767d-c5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id16726_40767d-c5 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column16726_b24ea9-33 > .kt-inside-inner-col,.kadence-column16726_b24ea9-33 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16726_b24ea9-33 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16726_b24ea9-33 > .kt-inside-inner-col{flex-direction:column;}.kadence-column16726_b24ea9-33 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16726_b24ea9-33 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16726_b24ea9-33{position:relative;}@media all and (max-width: 1024px){.kadence-column16726_b24ea9-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16726_b24ea9-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16726_b24ea9-33\"><div class=\"kt-inside-inner-col\">\n<p>Get started in your healthcare career as a medical administrative assistant. As a professional assisting a medical office, you will be on the front lines as a patient service representative utilizing computer software, medical record systems, telephone etiquette, email and written correspondence, and interpersonal communication with diverse audiences. This program covers the professional soft skills and hands-on technical skills to work as a patient service representative, medical secretary, medical administrative assistant, or medical records clerk. This program is ideal for students who have never worked in healthcare or are looking for an introduction to the healthcare field.<\/p>\n\n\n\n<p><strong>Certification:<\/strong> Students will be prepared to sit for the Certified Medical Administrative Assistant (CMAA) exam through the National Healthcareer Association (NHA).<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Learn the Skills<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Professional interpersonal communication<\/li>\n\n\n\n<li>Medical ethics and law<\/li>\n\n\n\n<li>Medical terminology<\/li>\n\n\n\n<li>Patient scheduling<\/li>\n\n\n\n<li>Medical records management<\/li>\n\n\n\n<li>Basics of medical billing<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Tuition Includes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Textbook, learning tools, and study materials.<\/li>\n\n\n\n<li>NHA online practice exams, online study guide, and fee for the CMAA exam.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Student Responsibilities<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to a computer and Internet or transportation to campus computer labs for weekly online assignments.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Course Requirements<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Must possess a high school diploma or GED\/high school equivalency.<\/li>\n\n\n\n<li>Demonstrate college readiness by completing the English self-assessment.&nbsp;<a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSevpibeitGlXc7hH9Hsj487-8bWo8FPz7_ybaqR9m1jLKP6ew\/viewform?fbzx=4824065984850718561\" target=\"_blank\" rel=\"noreferrer noopener\">English Self Assessment<\/a><\/li>\n\n\n\n<li>Have access to a computer with the ability to use it at an adequate level for creation, communication and collaboration.<\/li>\n<\/ul>\n\n\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-black-color has-text-color has-background has-link-color has-text-align-center wp-element-button\" href=\"https:\/\/virginiawestern.augusoft.net\/\/index.cfm?method=ClassListing.ClassListingDisplay&amp;int_category_id=8&amp;int_sub_category_id=71&amp;int_catalog_id=\" style=\"border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-left-radius:5px;border-bottom-right-radius:5px;background-color:#53c6d6;text-transform:uppercase\"><strong>SCHEDULE &amp; registration<\/strong><\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-black-color has-text-color has-background has-link-color wp-element-button\" style=\"border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-left-radius:5px;border-bottom-right-radius:5px;background-color:#fec00f;text-transform:uppercase\"><strong>more info &amp; funding<\/strong><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column16726_98d911-b9 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-xs, 1rem);padding-right:var(--global-kb-spacing-xs, 1rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);}.kadence-column16726_98d911-b9 > .kt-inside-inner-col,.kadence-column16726_98d911-b9 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column16726_98d911-b9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column16726_98d911-b9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column16726_98d911-b9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column16726_98d911-b9 > .kt-inside-inner-col{background-color:#18284a;}.kadence-column16726_98d911-b9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column16726_98d911-b9, .kadence-column16726_98d911-b9 h1, .kadence-column16726_98d911-b9 h2, .kadence-column16726_98d911-b9 h3, .kadence-column16726_98d911-b9 h4, .kadence-column16726_98d911-b9 h5, .kadence-column16726_98d911-b9 h6{color:#ffffff;}.kadence-column16726_98d911-b9 a{color:#ffffff;}.kadence-column16726_98d911-b9 a:hover{color:#fec00f;}.kadence-column16726_98d911-b9{position:relative;}@media all and (max-width: 1024px){.kadence-column16726_98d911-b9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column16726_98d911-b9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column16726_98d911-b9 feature-box-academic\"><div class=\"kt-inside-inner-col\">\n<h3 class=\"wp-block-heading\">Program Cost &amp; Length<\/h3>\n\n\n\n<p><strong>Est. Tuition*:<\/strong>\u00a0$2,166<br><strong>Program Length:<\/strong>\u00a08 weeks<\/p>\n\n\n\n<p><em>*If you qualify for tuition assistance, your cost could be:<\/em><br><strong><a href=\"https:\/\/www.virginiawestern.edu\/financial-aid\/workforce-assistance\/#ff\">Fast Forward<\/a>:<\/strong> $633<br><strong><a href=\"https:\/\/virginiag3.com\/\">G3<\/a>:<\/strong>\u00a0$0<\/p>\n\n\n\n<p><a href=\"https:\/\/forms.gle\/mnMLQfn3Y42Zy1ZVA\"><strong>More Information &amp; Funding Assistance<\/strong><\/a> <span class=\"wp-rich-text-font-awesome-icon wp-font-awesome-icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"circle-right\" class=\"svg-inline--fa fa-circle-right \" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M0 256a256 256 0 1 0 512 0A256 256 0 1 0 0 256zm395.3 11.3l-112 112c-4.6 4.6-11.5 5.9-17.4 3.5s-9.9-8.3-9.9-14.8l0-64-96 0c-17.7 0-32-14.3-32-32l0-32c0-17.7 14.3-32 32-32l96 0 0-64c0-6.5 3.9-12.3 9.9-14.8s12.9-1.1 17.4 3.5l112 112c6.2 6.2 6.2 16.4 0 22.6z\"><\/path><\/svg><\/span><\/p>\n\n\n<h3>Have Questions? Contact Us<\/h3>\r\n<i class=\"fa fa-envelope\" title=\"email\"><\/i>\u00a0<a href=\"mailto:enroll@virginiawestern.edu\">enroll@virginiawestern.edu<\/a><br>\r\n<i class=\"fa fa-map-marker\" title=\"location\"><\/i> Chapman Hall<br>\r\n<i class=\"fa fa-phone-alt\" title=\"phone number\"><\/i> <a href=\"tel:855-874-6690\">855-874-6690<\/a>\n\n\n<p class=\"school\">School of STEM &#038; <br \/>Workforce Solutions<\/p>\n\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get started in your healthcare career as a medical administrative assistant. As a professional assisting a medical office, you will be on the front lines as a patient service representative utilizing computer software, medical record systems, telephone etiquette, email and written correspondence, and interpersonal communication with diverse audiences. This program covers the professional soft skills&hellip; <a class=\"continue\" href=\"https:\/\/www.virginiawestern.edu\/academics\/health-professions\/cmaa\/\">Continue Reading<span> Certified Medical Administrative Assistant<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":14183,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-16726","page","type-page","status-publish","hentry"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Certified Medical Administrative Assistant - Programs &amp; Training at Virginia Western<\/title>\n<meta name=\"description\" content=\"As a professional assisting a medical office, you will be on the front lines as a patient service representative utilizing computer software, medical record systems, telephone etiquette, email and written correspondence, and interpersonal communication with diverse audiences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.virginiawestern.edu\/academics\/health-professions\/cmaa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Certified Medical Administrative Assistant - Programs &amp; 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