Student Services

Student Consumer Information

The Student Consumer Information regulations of the United States Department of Education require colleges and universities to provide prospective and current students and employees access to certain information to which they are entitled as consumers. It is Virginia Western's intention to provide complete and easy access to any information students and employees need.

Schools must also provide a notice of student rights under the Family Educational Rights and Privacy Act (FERPA).

For each targeted area, the information found below includes a brief description, the office phone number where the information may be found, and, where appropriate, a link for the information's Web address. Please feel free to contact any of the offices indicated.

Please note that consumer information is also available in the college catalog and the student handbook. To access these documents, please use the following links:

Campus Contacts for Consumer Information

Individuals seeking assistance with obtaining general institutional consumer and disclosure information should contact the Dean of Student Services, Chapman Hall, Room 102, 540-857-6348. For assistance with student financial information, contact the Coordinator of Financial Aid & Veterans Affairs, Chapman Hall, Room 106, 540-857-7331.

Privacy of Student Records - Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) of 1974 is a federal law that was enacted to protect the privacy of students and their educational records.  For additional information concerning FERPA, please contact the Records Office 540-857-7236 or use the following link: General Family Educational Rights Privacy Act (FERPA) Information

Student Rights to Inspect, Review, and Amend Educational Records

The Family Education Rights and Privacy Act (FERPA) affords students certain rights with respect to their educational records. Included in these rights are the right to inspect and review their education records within 45 days of submitting a written request to Virginia Western. A student may also ask the college to amend a record believe to be inaccurate or misleading. For additional information concerning student rights under FERPA, please contact the Records Office 540-857-7236 or use the following link: Student Rights Under FERPA

Cost of Attendance/Education

For information on costs associated with attending school (tuition and fees, books and supplies, transportation costs, etc.), please contact the Financial Aid Office 540-857-7331 or use the following link: Cost of Attendance/Education

Financial Assistance/Aid

For information on available federal, state, local, private, and institutional need-based and non-need-based assistance programs, please contact the Financial Aid Office 540-857-7331 or use the following links:

College Refund & Withdrawal Policies

For information on Virginia Western's tuition refund policy and procedures, please contact the Admissions Office 540-857-7231 or use the following link: Refund Policy and Procedures

For information on Virginia Western's class withdrawal policy and procedures, please contact the Admissions Office 540-857-7231 or use the following link: Withdrawal Policy and Procedures

For information on Virginia Western's policy regarding refunds, credits, and reinstatement as a result of military service, please use this link: Refunds, Credits, and Reinstatement as a result of military service

Accreditation, Approval, and Licensure of Institution & Programs

For information on associations, agencies, and governmental bodies that accredit, approve, and license Virginia Western, please contact the Institutional Effectiveness Office at ie@virginiawestern.edu or use the following link: Accreditation and Approvals

For information on receiving a copy of the school's accreditation, licensure, and approval, please contact 540-857-6187.

Facilities & Services for Students With Disabilities

Virginia Western recognizes and accepts its obligations under the Americans with Disabilities Act of 1990 and the Rehabilitation Act of 1973, prohibiting discrimination on the basis of a disability and requiring the College to provide reasonable accommodations to qualified disabled students in all College programs and activities. Persons with a disability who are considering applying for admission on a full-time or part-time basis should schedule an appointment with a Student Support Services counselor. For additional information, please contact Student Support Services 540-857-7286 or use the following link: Disability Services

GED Exam Information

The GED exam is designed for people who did not complete high school. By passing the GED test, adults may meet educational requirements for employment, job promotion, or admission to college.

You may contact the Virginia Employment Commission at 540-561-7525 to enroll in its 11-week course for $30.00, or contact the Social Worker’s office at the Roanoke County Administrative offices (for Roanoke County), Pam Garrison, 540-562-3900 Ext. 10191, or contact the TAP offices (for Roanoke City) at 540-767-6620 Ext. 7313.

The city of Roanoke serves as a regional testing center for the GED exam. For more information, contact the testing center:

Regional Testing Center
250 Reserve Ave.
Roanoke, VA
540-853-2151

Academic Programs

Virginia Western provides an extensive schedule of course offerings and programs to serve the diverse needs of its students. Programs include:

  • Associate Degree programs to prepare individuals for transfer as upper-division students to baccalaureate degree programs in four-year colleges and universities;
  • Associate Degree programs to prepare individuals for careers as technical and paraprofessional workers;
  • Certificate and Career Studies programs, which prepare individuals for careers as technicians and skilled and semi-skilled workers.

Virginia Western is dedicated to continuously improving the learning opportunities and services available to its students. As part of this process, program reviews are completed for every degree, certificate, and career studies program on a rotating schedule every three years with approximately one-third of all programs offered at Virginia Western being evaluated each year.

The program review process exists to provide a mechanism to assess program effectiveness in achieving learning outcomes related to degree completion, employment, or transfer and to ensure that the quality of the program meets the standards of Virginia Western Community College and the Virginia Community College System.

For a detailed listing of the college's programs of study and additional information on the college's program review process, please contact the Advising Office 540-857-7237 or the Institutional Effectiveness Office at ie@virginiawestern.edu or use the following link: Programs of Study

Instructional Facilities

Virginia Western has a number of facilities dedicated to serving the training and education needs of our students. These facilities offer different environments to support the various levels of use of technology in support of instruction. Instructional facilities include

  • Main campus facilities - 12 buildings - including offices, classrooms, laboratories, gymnasium, auditorium, cafeteria, and library;
  • Computer lab facilities - including computer graphics labs;
  • Technology classrooms - classrooms that are equipped to make it easier for faculty to use technology in their classes;
  • Laboratories for automated manufacturing, Cisco, construction engineering, drafting, electrical, electromechanical microcomputer systems, CAD, and engineering microcomputers;
  • Laboratories for the natural sciences, nursing, radiation oncology, and practical nursing;
  • Photography darkroom and laboratory;
  • 2,100 square foot greenhouse;
  • Dental Hygiene clinic;
  • Culinary Arts lab - affiliated with the Roanoke Higher Education Center;
  • Greenfield Education & Training Center - 40,000 square foot facility dedicated to serving the training and education needs of regional employers, employees, and citizens. The facility houses advanced training and technological resources designed to deliver the best in technological programming;
  • Roanoke Higher Education Center - dedicated to serving workforce development needs through advanced computer labs;
  • Franklin Center for Advanced Learning & Enterprise - connects job seekers and employers with Workforce Development services.

For additional information on Virginia Western's facilities and a map of its campus, please use the following links:

Faculty & Staff

To access Virginia Western's faculty and staff directory, please use the following link: Faculty & Staff Directory

Transfer of Credit Policies & Articulation Agreements

The Associate of Arts (AA) and Associate of Science (AS) degree programs are specifically designed for students who want to transfer to a senior institution. Programs are offered in Business Administration, Computer Science, Engineering, Fine Arts, General Studies, Health Sciences, Liberal Arts, Science, and Social Science. Virginia Western has a number of articulation agreements with senior institutions, and the Virginia Community College System (VCCS) offers guaranteed admission agreements with a number of Virginia's public and private colleges and universities. For additional information on the college's articulation agreements and guaranteed admissions agreements, please contact the Advising Office 540-857-7237 or use the following link: Articulation & Guaranteed Admissions Agreements

Transfer Credit Earned at Another Institution

For information on transfer credit earned at another institution and how this credit may be eligible for transfer to Virginia Western, please use the following link: Transferring Credit to Virginia Western

Student Activities

The Student Activities Office, located in the Student Center, Room 204, coordinates social, cultural, educational, and recreational programs to enrich campus life. Music and dance performances, art exhibitions, lectures, plays, clubs and team sports are all part of Virginia Western’s student activities program. For additional information, telephone 540-857-6326 or use the following link: Student Activities

Student Retention, Completion, & Graduation rates

For information on student retention, completion, and graduation rates, please contact the Institutional Effectiveness Office at ie@virginiawestern.edu or use the following link: VWCC Factbook

Student Transfer Rates

For information on Virginia Western's student transfer-out rates, please contact the Institutional Effectiveness Office at ie@virginiawestern.edu or use the following link: VWCC Factbook

Student Diversity

For information on Virginia Western's student diversity, please contact the Institutional Effectiveness Office at ie@virginiawestern.edu or use the following link: VWCC Factbook

Career & Job Placement Services/Employment after Graduation

For statistics on placement of and types of employment obtained by Virginia Western graduates, please contact the Institutional Effectiveness Office at ie@virginiawestern.edu or use the following link: VWCC Factbook.

For information on graduate employment rates, please contact the Institutional Effectiveness Office at ie@virginiawestern.edu. Graduates and students seeking assistance with career related matters should contact the Hall Associates Career and Employment Assistance Center at 540-857-7298 or use the following link: Hall Associates Career and Employment Assistance Center

Copyright Infringement - Policies & Sanctions

For information on school policies and sanctions related to copyright infringement, please contact the Dean of Student Services 540-857-6348 or use the following links:

Violations of the college's copyright policies will be referred to the Student Discipline Committee for their action. For additional information, refer to page 21 of the Student Handbook.

Computer Use & File Sharing

For information on Virginia Western's computer use and file sharing policies, please contact Information & Educational Technologies at 540-857-7354 or use the following links:

Campus Security & Public Safety

The Campus Police Department is dedicated to serving the campus community by creating and maintaining a safe, secure environment that encourages the free flow of ideas and learning. For additional information on campus security or to request a paper copy of the college's annual security report, please contact the Campus Police Department 540-857-7979 or use the following links:

Emergency Response & Evacuation Procedures

The College has a Crisis Management Plan and a Continuity of Operations Plan to address response to various potential threats and hazards and for continuing business operations and academic programs in the event of a major disaster or event that impacts college facilities. Included in the Crisis Management Plan are procedures for communicating emergencies to the campus community, evacuating facilities, providing shelter-in-place locations and actions to take in the event of lockdown orders. Information regarding these plans may be obtained from the Campus Police Department, Dean of Student Services, or the Human Resources Department.

  • Campus Police Department - 540-857-7979 - College Services Building - South Campus
  • Dean of Student Services - 540-857-6348 - Chapman Hall, C102 - South Campus
  • Human Resources Department - 540-857-7282 - Fishburn Hall, F003 - North Campus

Drug & Alcohol Abuse Policies & Preventions

To comply with federal laws (the Drug-Free Workplace Act of 1988 and the Drug-Free Schools and Communities Act Amendments of 1989), students and employees must receive materials annually that contain standards of conduct, a description of the various laws that apply in that jurisdiction regarding alcohol and drugs, a description of the various health risks of drug and alcohol abuse, a description of counseling and treatment programs that are available, and a statement on the sanctions the college will impose for a violation of the standards of conduct. For additional information, please contact the Dean of Student Services 540-857-6348 or use the following link: Policies, Prevention, and Treatment Programs

Textbook Information

For textbook information, including the International Standards Book Number (ISBN) and retail price, please contact the college’s bookstore 540-857-7334 or use the following link: VWCC Bookstore

Vaccinations

Although general admission to the college does not require proof of vaccination, students and their parents are encouraged to discuss the timing, risks and benefits of vaccination with their health care providers. Admission to specific health-related programs of study may include requirements for medical examinations and vaccinations. For information on these programs and all related admission requirements, please contact the Health Technology Information Office 540-857-7306.

Voter Registration

Virginia Western encourages all students to register to vote. To obtain a voter registration form or for more information on voter registration, please use the following link:

Voter Information

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