Virginia Western makes every effort to support its distance learning and off-campus students. Library services may be provided through web pages supplemented by telephone and email, as well as shipment of materials by regular mail or UPS. Distance learning and other off-campus students, as well as members of the community, are also welcome to come to Virginia Western's Brown Library where study areas, hard-copy books and periodicals are close at hand, and where experienced staff can assist you personally.
To find a book in Brown Library, please visit the book catalog or periodicals. Additionally, Interlibrary Loan allows you to obtain books, journal articles and other materials that are not available in Brown Library.
Please visit the ask a librarian for help regarding reference materials.
Occasionally teachers put books and other materials on restricted circulation for use by the whole class. This is the reserve service. Usually reserve materials may be borrowed only for an hour or two and are not allowed to be taken out of the building. Do not assume that your teacher has materials on reserve unless you are specifically told this. Many teachers do not use the reserve service. Reserve materials are kept behind a desk and handed to you by a staff member.
While anyone may access the library catalog, access to our databases is limited to employees and Virginia Western students. Students taking dual enrollment courses also have access privileges.
Because access is limited, you will need a user name and password to log on to the databases. When you try to log on from off-campus, you will see a log on screen prompting you for your user name and password. To see a sample log on screen or to find your user name/password, see the information below.
Whom do I call for help?
Please test My VWCC before you call. Then choose a number below.
How do I log in to the restricted library databases?
When you first choose a database from your home computer, you will see a log on screen similiar to the picture below prompting you for a user id and password. This is the same user name and password you use to access My VWCC. The user ID/password will be required only once per session. Once validated, you can move between the databases without interruption. The validation will remain in effect until your session is over.
When I try to log in I see this message, "web server specified, not contacted".
The Virginia Western server may be down. Visit the college home page to test it out. If Virginia Western is down, then you can go to the home page for another Virginia Community College, since we share many of the same databases. This link will take you to the page for Tidewater Community College Library Here you will see an alphabetical list of databases. Choose EbscoHost, Issues & Controversies, Factiva, and CQ Researcher to complete the English 111 Library Worksheet.
Still having problems?
In addition to the main campus, Virginia Western has three off-campus facilities where students may take classes, drop off books, and have access to computer resources. Unless otherwise noted all of the facilities have direct access to the library databases. This means you will not have to log in first with a user name and password.
If you choose to drop books off at Franklin, Greenfield or the Roanoke Higher Education Center be sure you hand the books to a Virginia Western employee so that they can be returned. Do not just leave them on a desk somewhere.
If you live outside the Roanoke Valley area and do not take on campus classes, you may request that a book be mailed to you. You may then mail the book back (at your own expense) to us at our P.O. Box to the right. Please be aware that you are responsible for replacement charges should the book become lost in the mail.
Alternatively, you may come to the library in person and drop off the books. Books can be returned at any time, day or night, because the library has an outside mailbox-like book return, along the curb across from the back of the campus bookstore.
Faith Janney can help you with questions about library cards, reserves, videotapes, and book delivery services. You may email her at email@example.com or call her at 540-857-6332.
M-Th: 8AM - 8PM
Fri: 8AM - 5PM
Sat: 9AM - 1PM
3095 Colonial Ave SW
Roanoke, VA 24015
P.O. Box 40012
Roanoke, VA 24022