• My VWCC|
• Academics|
• Hall Career Center|
• Alumni|
• Faculty & Staff|
• Community

• Current Students
  • Class Schedule
  • Academic Calendar
  • Tuition & Payment
  • Financial Aid
  • Student Services
  • Bookstore
  • Dual Enrollment
  • Distance Learning
  • Library
  • Learning Technology Center
  • Athletics & Activities
  • Help Desk
  • Records
  • Graduation
• Future Students
  • Apply Now
  • Admission Requirements
  • Programs of Study
  • Class Schedule
  • Academic Calendar
  • Dual Enrollment
  • Tuition & Payment
  • Financial Aid
  • Advising & Counseling
  • Distance Learning
  • Student Consumer Information
• Workforce Solutions
  • About Workforce Solutions
  • Customized Training
  • Programs
  • Online Learning
  • Classes
  • Facilities Rental
  • Brown Library
• About VWCC
  • Visiting VWCC
  • Campus Tours
  • About the President
  • Mission, Vision & Values
  • Accreditations
  • Campus Happenings
  • Employment Opportunities
  • Educational Foundation
  • Quick Facts
  • Facilities Rental
  • Request Information

Information and Educational Technologies :: Help Desk

• IET Home
• Help Desk Home
• Live Chat
• Students
• Email(Google Apps)
• Software
• Request Assistance
• WEPA Printing
• Faculty and Staff
• Email
• How Tos
• Phone System
• Training
• Request Assistance
• Help Desk Staff

Student Email (Google Apps)

The following are answers to some of the most frequently asked questions regarding student email. If you do not find your answer here contact the Help Desk directly at:

Email: helpdesk@virginiawestern.edu

Live Chat

Phone: 540-857-7354

On Campus: Help Desk, M273, second floor of the Business Science Building

FAQs

• How do I log into my student e-mail account?
• I do not know my e-mail password how do I reset it?
• My name has changed can my e-mail name be updated?
• Where do i get Google Apps Help?
• Does Google Apps offer Discussion Groups?
• I deleted an e-mail out of my Trash folder. Can I get it back?

How do I log into my student e-mail account?

1. Open your Internet browser.
2. Go to http://www.virginiawestern.edu/.
3. Click the MY VWCC link located at the top in the dark blue banner. You can also find the My VWCC button in the lower right-hand column.
4. Enter your Username and Password.
5. Click Log In.
6. Click the Gmail link under the My Tools section.

Back to Top

I do not know my e-mail password how do I reset it?

Note: This changes all passwords for the MY VWCC system.

1. Open your Internet browser.
2. Go to http://www.virginiawestern.edu/.
3. Click the MY VWCC link located at the top in the dark blue banner. You can also find the My VWCC button in the lower right-hand column.
4. Click the "Look up your username and set your password." link.
5. Follow the steps to reset your password.

Back to Top

my name has changed can my e-mail name be updated?

Your e-mail name can be updated to reflect name changes. We discourage this because a new e-mail account will be created and all old e-mails will be lost.

Back to Top

Where do i get Google Apps help?

Google Apps has an extensive help site located at http://google.com/support/a/users/.

Back to Top

Does Google Apps Offer Discussion Group?

Google Apps does offer discussion groups. This service is offered on-line at http://www.google.com/support/forum/p/gmail?hl=en.

Back to Top

I deleted an e-mail out of my trash folder. Can I get it back?

If a deleted item is no longer in your Trash folder, it is gone. VWCC does not have any ability to restore deleted items.

Back to Top