Information and Educational Technologies :: Help Desk

VWCC Help Desk

The VWCC Help Desk provides first level help desk support services for the college's administrative and academic offices, computer labs, faculty, staff and students. The Help Desk answers technical and non-technical questions and is available to support you in your academic pursuits. Contact us directly for guidance or answers to your questions. We look forward to serving you!

News & Announcements

Email Archiving

IET (Information and Educational Technologies) implemented an email archival solution on Friday, May 15!  Everyone with a email account will be impacted so PLEASE READ this announcement.

Effective May 15, one year of email will be retained in your active Outlook or OWA mailbox and all other email is archived.  ALL YOUR EMAIL WILL STILL BE AVAILABLE TO YOU, THERE WILL JUST BE A DIFFERENT PROCESS TO SEARCH FOR IT

This change will take care of the overall mailbox size issues and will substantially speed up the search for all your emails from the Archiver search tool that is already available on your Outlook "Home" Toolbar.

Read the information at this link Barracuda Archive Tools (PDF) to see how to search for emails using the new Archiver plug-in tool for Outlook or from the Archiver Webpage.  You can even search the appropriate app store for "Barracuda Archive" and download an iPhone or Android app to search for emails from your smart phones.

Contact Us

Phone: 540-857-7354


Live Chat

Walkup: Business Science Building, Room M273

Hours: Monday - Thursday: 7:45am - 6:00pm & Friday: 7:45am - 5:00pm

Summer Hours: Monday - Thursday: 7:45am - 5:30pm & Friday: 7:45am - 5:00pm

Mailing Address:
Virginia Western Community College
ATT: Information and Educational Technologies
3099 Colonial Ave.
Roanoke, VA 24015


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