Information and Educational Technologies :: Help Desk

VWCC Help Desk

The VWCC Help Desk provides first level help desk support services for the college's administrative and academic offices, computer labs, faculty, staff and students. The Help Desk answers technical and non-technical questions and is available to support you in your academic pursuits. Contact us directly for guidance or answers to your questions. We look forward to serving you!

News & Announcements

Windows XP End of Life -- What does it mean to me?

Are you worried about all the news items about the "end of Windows XP" and what we are doing about it at VWCC ?  We want you to be assured that none of the computers in the college running Windows XP will blow up and die a horrible death any time soon.  They will keep working fine as we go through the replacement process through summer since they are in a protected environment on our campus network. Read about Microsoft’s explanation of what they mean by ‘end of support’ here and here.  Please give us a call if you have any questions.

We will keep you posted about when IET staff will come by to work on your computer and what you need to be aware of to make this an easier process for everyone involved.

Contact Us

Phone: 540-857-7354


Live Chat

Walkup: Business Science Building, Room M273

Hours: Monday - Thursday: 7:45am - 7:00pm & Friday: 7:45am - 6:00pm

Mailing Address:
Virginia Western Community College
ATT: Information and Educational Technologies
P.O. Box 14007
Roanoke, VA 24038-4007


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