Manages the reference department and the library’s computer lab. Provides leadership in initiating, promoting, and providing a full range of quality individual library reference services and group information literacy sessions. Provides responsive, high-quality service to all, be they students, community, or staff, and continuously assesses procedures and processes for revision as needed. Directs students to specific informational sources and assists students and other patrons in the use of the Internet, the VIVA online services, the catalog and the collection. Discusses informational needs with students, helps them define research topics, and guides them on matters such as research strategy and bibliographic format. Is thoroughly conversant with MLA and APA formats. Provides one-on-one instruction. Answers telephone reference queries and queries submitted by students via e-mail. Supervises reference employees and student workers. Manages library operations in the absence of the Coordinator of Library Services. Coordinates reference desk and library instruction schedules, ensuring excellent communication among library staff concerning the delivery of these services. Cooperates with all library staff to ensure that the library is open and services are available during all advertised hours. Works some weekend and evening hours.
Instructs classes in library use and research techniques and develops presentations, web-based instruction, and print handouts. Collaborates with instructors to create library assignments for their classes. Creates successful liaisons and outreach relationships by providing professional development workshops for faculty in the use of the library’s services and resources. Develops and manages a comprehensive bibliographic instruction program for the college composition classes. Remains current with changing information-delivery systems and new technologies.
|10%||Assists with the collection development process which includes selecting new materials, recommending book purchases, and weeding outdated resources. Participates in periodic de-acquisitions efforts. Evaluates, recommends, and manages the licensing of non-consortia electronic resources.|
|5%||Troubleshoots problems with library computers and other equipment and assists students and faculty with questions and problems regarding access to online services from home. Trains student workers to clean keyboards and monitors.|
|5%||Maintains an awareness of current library issues and trends affecting all library departments; reads professional literature and attends workshops.|
We use VW Alert to immediately contact you during a major crisis or emergency.